We'd love for everyone to get their dream bottle, but remember that this sale is first come, first served and there are no guarantees even if the bottle is in your cart.

We&apos;d love for everyone to get their dream bottle, but remember that this sale is first come, first served and there are no guarantees even if the bottle is in your cart.&#xA0;

Is a bottle reserved once I add it to my cart?

Captcha is in place to ensure that everyone has an equal opportunity to purchase a bottle. Captcha is automated and may require multiple verifications depending on your site activity, cache, location, or device. Here are some of our best tips to help

Captcha is in place to ensure that everyone has an equal opportunity to purchase a bottle. Captcha is automated and may require multiple verifications depending on your site activity, cache, location, or device.&#xA0; Here are some of our best tips to help you navigate Captcha quickly: <ul><li>Clear your cache and cookies before the sale.&#xA0;</li><li>Use a new browser to complete your purchase. Refreshing the page or repeated visits to the same page may be flagged by Captcha.&#xA0;</li><li>Ask your friends, family, or colleagues to join in on their own devices so you have multiple chances to snag your desired bottle.&#xA0;</li></ul>

What do I do if Captcha prevents me from checking out?

You may be automatically placed in a checkout queue if enough people are checking out at once. Your position in the queue is based on the time you clicked on "checkout". To keep your place in line do NOT leave the page and do NOT refresh. How do you

You may be automatically placed in a checkout queue if enough people are checking out at once. Your position in the queue is based on the time you clicked on &quot;checkout&quot;. To keep your place in line do NOT leave the page and do NOT refresh.How do you prepare for the queue?&#xA0;<ul><li>The queue is designed to keep our checkout process smooth and functional.</li><li>Your place in the queue is held as long as you keep the window open and do not refresh.</li><li>The queue is first come first serve just like all our Limited Edition Drops. Once you clear the queue, check out as soon as possible.&#xA0;</li><li>Being in the queue does not guarantee your purchase. You still need to check out before the bottle sells out.&#xA0;</li></ul>

What if I get placed in a queue while checking out?

Warranty 

Replacement Parts 

Returns

Owala

Warehouse Treasures Sale

Can I put other beverages in there besides water?

When will my order be delivered?

Are Owala bottle dishwasher safe?

Are Owala bottles microwave safe?

What is FreeSip® technology?

Have Owala bottles been tested?

Where can I find the size/dimensions of each bottle?

What are the instructions for use?

What is Color Drop?

How often do I need to wash my Owala bottle?

How do I clean the different parts of my Owala bottles?

Are Owala bottles freezer safe?

Deep Cleaning Instructions

Product Care

How can I check, update, change, or cancel my order?

Do Owala bottles have a warranty?

What payment types do you accept?

Can I place an order with expedited shipping?

What is Owala's return policy?

Where does Owala ship to?

Do you have replacement parts?

What is covered under your warranty?

Help! My Order Didn't Arrive

Returning a Product

How do I return damaged Owala water bottles for a refund?

Orders & Warranty

Does Owala offer a reseller program?

Can I order Owala bottles in bulk?

Where can I find a reseller request form?

Wholesale

How can I address issues with received orders, such as damaged, missing, or incorrect items?