What is Owala's return policy?Updated 4 months ago

Any unused Owala bottle in its original packaging can be returned for a full refund within thirty (30) days of the original purchase date. During the holidays, the return window will be extended. Once we receive your return we will process your refund within 10 business days.

 To initiate the return process, please file a return request by clicking here. 

Please note that, unless the issue is the result of an error on our part, you will be responsible for return shipping costs.