How do I return damaged Owala water bottles for a refund?Updated 4 months ago

If you received damaged Owala water bottles and your order was placed within the last 30 days, you are eligible for a return. You can initiate the return process by visiting our return portal to get started. Once your return is authorized, you will receive a prepaid return shipping label via email to return the bottles for a refund if you live within the United States. Customers outside the US will need to make their own shipping arrangements. Should you need additional help during this process, you can reach out for assistance without hesitation.