Do Owala bottles have a warranty?Updated 4 months ago

We’re proud of the quality and craftsmanship of our bottles and stand behind each bottle we manufacture. If you’re unsatisfied with your product, or if you’ve encountered a manufacturing related issue, please submit a warranty claim and our experts will carefully review your case. 

1. Please create an account here.

2. Once on your account page, click on "warranty" at the top of the page. If you're on a mobile device, click on the dropdown menu and select "warranty".

Our team will reach out within 1-3 weeks. Please hold onto your product until you receive further direction from our team. We appreciate your patience and look forward to assisting you.

While we’ll be extra gracious with your claim, please be aware that there are certain damages we can’t cover. Some of these damages include: 

• Accidental damage

• Improper care or misuse

• Normal wear and tear 

Not sure if your case will be covered under warranty? Submit a claim anyways and our team will help you with alternative solutions on the off chance we can’t cover the damages under warranty.